DQ Fan Survey [Dairy Queen Customer Satisfaction Survey]

DQ is a fast food and ice-cream chain and was started by Mr.Noble, John Fremont McCullough. The restaurant was founded on June 22 in the year 1940. The Dairy Queen has headquarters located in Edina, Minnesota, United States.

Along with soft-serve ice-cream and fast food they also serve milkshakes, sundaes, hamburgers, hotdogs, chicken, French fries, salads, etc.

DQ Fan Survey

The Fan Survey is a platform where all the DQ customers are always welcomed for

their feedback and ratings. They just know what the consumers want, this makes them successful and

consistent.

Rules and Requirements to join the Survey

1. The age of the person participating in the feedback must be 18 years old.
2. The participant must know basic French and English language.
3. Any smart device like a laptop, mobile phone, computer or tablet is mandatory.
4. Any device used must have an internet connection.
5. The participant must be a resident of the United States.
6. A 19 digit survey code is needed on the receipt of the restaurant.
7. The receipt must be of the latest visit to the restaurant.

 Procedure to join the DQ Fan Survey

1. Before entering the survey, the participant must purchase any food item from the DQ restaurant so that the participant gets a receipt from the outlet which is required to start the survey.
2. Save the receipt- The participant should keep the receipt carefully because the receipt number has to be entered for starting the survey.
3. Visit the DQ website- Then the participant needs to visit the official website of the DQ restaurant and search for dairy queen fan feedback on the page.
4. Enter your personal information- Enter your mobile number, house address, age, gender, income, and details which are asked. Also, enter the date and the place of the visit which is printed on the receipt.
5. Select your order type- Select the type of your order such as ice creams, beverages, or snacks you purchased.
6. Leave feedback and suggestions in the survey- After answering the survey questions, the customer has to give genuine feedback which may contain complaints and any suggestion to the restaurant. After doing this the customer gets a validation code that they can avail for the next experience.

Benefits of the survey done

By conducting the survey, it makes the following benefits to the company:

1. Attract a maximum number of consumers and create additional traffic on the website- by conducting a survey.
2. The restaurant attracts more buyers and also attracts more people on the website creating more traffic on the site as well.
3. DQ acquires the information of the customers to obtain a database of the customers who are interested in the promo codes, products, gift cards, vouchers and the service provided by the DQ.

Read More: Chilis Survey

Conclusion

In order to understand the client decisions, their demands and specifications, DQ performs the study. On their website and the official app, DQ study is conducted online. The restaurant gives free coupons and discounts to the participants giving genuine feedback in the survey.