Olive Gardens [Olive Gardens Customer Satisfaction Survey]

The Olive Garden survey is a simple and short process of feedback. It will give an opportunity for the Olive Garden to improve there service and quality in menus.

Olive Garden is the most popular Italian food restaurant. For the consumers to provide their experiences at Olive Gardens, the restaurant hosts the Olive Garden guest survey online

According to the survey of May 28, 2018, It accounts for $3.8 billion of the $6.9 billion revenue of parent Darden. It was founded on 13 December in the year 1982.

Olive Garden guest survey is provided with the following guidelines

1. Visit the survey page from the official website.
2. Make sure you should have done a valid purchase from Olive Garden.
3. Decide the language you want to take your survey. Lower down the page is having the option to change the language.
4. Before going to conduct the survey, read all the rules for sweepstake.
5. You need to enter the digit code given on your receipt and press ENTER. Make sure you have entered the correct code.
6. Now on the next page, attend all the survey questions. Make sure to provide genuine feedback.
7. Give the ratings according to your experience with Olive Garden.
8. Complete the survey by entering your contact details.

Steps to complain about the restaurant

1. Call customer care number which is provided.
2. Visit the customer care contact form.
3. Call headquarters on the provided number.
4. Tweet olive garden.
5. Follow the olive garden.
6. Watch an olive garden.

General questions asked in the survey

1. A number of times you visit the restaurant.
2. How friendly the staff at your nearest restaurant is?
3. Rate about the speed of service.
4. Changes to be done at the price of the menu.
5. How worth the charges applied to every item is?
6. Rate the quality of the food you purchased.
7. Rate the cleanliness of the restaurant.
8. Rate the comfort of the restaurant.
9. Rate the ambiance and space of the restaurant.
10. The restaurant is suitable for friends or for the family as well.
11. Overall satisfaction with respect to the last visit.

A separate window is available where you can write your review that is not answered by any of the questions above. Mostly that includes suggestions or compliments. The answers given for the above questions are multiple choices. The customer has to select the answer genuinely and honestly as per the experienced-based in his or her last visit.

Survey also ask the reason for the visit

1. Advertise on television.
2. Advertise in the newspaper.
3. craving for any specific food.
4. Advertisement on the radio.
5. Advertisement on the internet.
6. Good price and healthy options.
7. Celebrating a special occasion.
8. Have a coupon.
9. Have a gift card, etc.

Read More: Monkey survey

Conclusion

Olive Garden restaurants are the American chain of restaurant which has its specialty in Italian Cuisine. The survey includes the taste of the best, any one thing you would like to change about the restaurant.